Bpo Research Papers

Bpo Research Papers-37
Innso delivers optimized omnichannel engagement through our proprietary customer experience platform.

With the research of NASSCOM, it has also revealed that the quality orientation of leading call centers in Delhi delivers 24/7 services.

Moreover, the unique geographic location of our country has created platform for investors from foreign countries to introduce with a very friendly tax structure in India; this is one of the main reasons which have made the BPO industries so popular.

Sitel’s Premium Technical Support (PTS) is an out-of-scope technical support solution serving both B2C and B2B channels.

When implemented and delivered successfully, PTS drives customer lifetime value and increases customer revenue value.

The call centre services in India influences the business risk mitigation, scale of business economy, utilization improvement, cost advantage and superior competency which has led to the growth of Indian BPO industry.

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Business processes in India began in the mid of 90’s which now has grown by heaps and bounds.

The future of BPO holds a stable growth by creating over a million job opportunities in the sector and giving solutions for domestic and international business.

However, other countries are also moving ahead in this sector and are now offering services at a very affordable rate.

Learning Tribes is an international customer experience training and development organization.

We’re dedicated to delivering comprehensive, innovative learning solutions which adapt to economic challenges and the constant evolution of professional skills.


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