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They developed the managerial communication model to explain the different style of communication used by the managers and to provide a framework for understanding how managers communicate in organization.
In formal organizations, the design of communication channels is based on the assumption that all the divisions and departments are self contained and do not facilitate communication among employees at the same level.
However, the “Real Managers Study” (conducted by Fed Luthan, Richard M. Rosenkrantz) is based on original research in communication.
The researches observe managers at work in various organizational setting and also studies the self reports submitted by them to understand the process of communication in organization.
The reply from that individual is also received in a similar way, leading to huge delays.
Chester Barnard felt that communication played an important role in shaping organizations.
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