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I was praised for being highly versatile, and I was one of a select group of techs who were available to assist customers in online chats, in person and over the telephone.
When writing a cover letter, be sure to reference the requirements listed in the job description.
In your letter, reference your most relevant or exceptional qualifications to help employers see why you’re a great fit for the role.
If after reading my attached CV you feel that I may be a potential candidate for your vacancy then please feel free to contact me at your earliest convenience.
Writing a great Technical Support cover letter is an important step in your job search journey.
My key strength is being able to take control of a situation and resolve it with the minimal amount of disruption to normal business operations.
Right now I would like to join a company like yours that is known for its high calibre of staff and great work environment.
Christine Graham Hiring Manager Dayjob Ltd 120 Vyse Street Birmingham B18 6NF4th January 2014 Dear Ms Graham, Regarding your Helpdesk vacancy that was recently advertised on the website, please find attached my CV for your kind consideration.
I am someone who not only thrives on the front line, but also has excellent troubleshooting, information gathering and problem solving skills.
I possess excellent Customer Service skills along with the ability to respond to requests for technical assistance in person, via the phone or electronically.
As an experienced Helpdesk advisor who is currently employed by Johnsons IT, I am more than able to be the first point of contact for all of your user inquiries and problems.